Privacy Policy

BayHello is operated by Peter Choi, operating as BayHello. For support, cancellation or privacy questions, email jae@bayhello.com.

Website information

The BayHello website serves information about AI receptionist services. It currently has no contact or account registration form, advertising pixel or analytics script. Its demo links open your device’s calling application. Signup is currently unavailable; this website does not collect card details.

Hosting and security providers process request information to deliver and protect the website. The hosting service can set security cookies. This policy does not describe the website as cookie-free.

Calls and service communications

Calling the demo or communicating about service can provide caller and contact details, including your telephone number, linked contact identity and any optional name or callback details you provide, as well as vehicle details and service interests. Call logs contain date and time, duration and originating number. Conversation transcripts, summaries and contact notes are processed by the telephone and AI service providers; post-call summaries are saved to contact notes. Audio call recording is currently off for the demo number. That setting does not disable transcripts or summaries. Historical call logs expose recording controls, and we have not verified whether historical audio remains available. We do not claim that historical recordings or stored call data are absent.

SMS communications

BayHello’s planned SMS program covers receptionist-demo and service communications, including marketing messages, to business contacts who explicitly opt in. SMS enrollment is not currently available through this website. Calling the demo, making an inquiry or purchasing a service does not by itself establish SMS consent. Scraped or purchased contact details do not establish consent.

Mobile opt-in information and SMS consent will not be sold or shared with third parties or affiliates for their marketing or promotional purposes. Service providers supporting message delivery and customer service may process information needed to operate the program; they may not use mobile opt-in information or consent for their own marketing.

When messaging is available, reply STOP to opt out or HELP for help. Message frequency varies. Message and data rates may apply. SMS consent is not a condition of purchase. You can also contact us at the support address above.

Use, service providers and retention

We use caller and conversation information to respond to demo and service inquiries, understand requested services, maintain contact context and operate the reception service. Service providers process this information to provide telephone, AI reception, contact-management, hosting and security functions.

Retention depends on the purpose of the record, service operation and applicable requirements. A fixed retention period and automatic deletion schedule have not been verified. Contact us about retention, access, correction or deletion requests; we will review the request and applicable requirements without promising automatic or immediate deletion.

Privacy questions

Contact us to ask about your information or request an update or deletion. Any applicable rights and necessary verification will depend on the information and request involved. No fixed retention period or universal deletion promise is stated here.