Terms & Conditions

BayHello is operated by Peter Choi, operating as BayHello. For support, cancellation or privacy questions, email jae@bayhello.com.

Service and scope

BayHello provides AI voice reception for inbound after-hours and overflow calls for paint protection film, vehicle wrap and window tint shops. Call handling is configured around your shop. Before purchase, we will confirm the call-handling scope, included usage, any extra charges and applicable tax details. Signup is currently unavailable.

Price and service start

The upfront setup fee is $1,995 and includes the first month of service. That first month begins at confirmed receptionist go-live, rather than on the upfront payment date. The setup fee is non-refundable, subject to legally required refund rights.

Ongoing service is $497 per month. The first renewal is one calendar month after confirmed go-live. Recurring billing and payment-method reuse require your explicit consent. Applicable calendar and tax details will be confirmed before purchase.

Cancellation

Cancel future renewals anytime by emailing jae@bayhello.com. No mandatory call is required. Service continues through the end of your paid period.

Your existing monthly price is preserved for 72 hours from receipt of your cancellation request, even if prices rise during that window. Reversing a pending cancellation during those 72 hours does not require a new setup fee. This window does not delay cancellation or extend service beyond the paid period. If the paid period or subscription ends first, restarting requires renewed consent and payment and a new subscription. Your existing rate remains protected for the full 72-hour window.

SMS program terms

BayHello’s planned SMS program provides receptionist-demo and service communications, including marketing messages, to business contacts who expressly opt in. Enrollment is not currently available on this website. Consent will be optional and is not a condition of purchase. No consent is inferred from an inquiry, purchase, demo call or scraped contact details.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help when messaging is available. For support, email jae@bayhello.com. Carriers are not liable for delayed or undelivered messages.

Mobile opt-in information and SMS consent will not be sold or shared with third parties or affiliates for marketing or promotional purposes. Service providers may process information needed for message delivery and customer service, but may not use the opt-in information or consent for their own marketing. Read our Privacy Policy.

Mandatory rights

These terms do not limit refund or other rights that cannot legally be excluded. No unlimited usage, performance guarantee, setup deadline or additional refund guarantee is promised.